Terms of purchase and use

1. Who may enrol

The Academy is sold exclusively to qualified dental professionals and dental students. By purchasing, you represent and warrant that you are one of these, that you are at least 18 years old, and that you hold any licence or registration required to practise where you practise.

You are solely responsible for confirming that the techniques taught are permitted, appropriate and within your scope of practice in your own jurisdiction. We do not verify credentials and we give no assurance that any content complies with the regulations of any particular country, state or professional body.

2. What you are buying

The Academy (Standard) gives access to the recorded course, the chairside guides, the materials and instruments list, the self-assessment rubric and the Certificate of Completion.

The Academy · Premium includes everything in the Standard level, plus the Digital Planning lesson, review of up to three (3) of your own clinical cases by Dr. Merino within three (3) months of purchase, up to ten (10) questions by email over the same period, and her written assessment of those cases.

The Six-Month Mentorship is sold by application only and is governed by the separate written terms supplied before enrolment, which prevail over these terms in case of conflict.

You are buying access to educational content, not a result. Video running times, the number of lessons and the written material are described in good faith and may be updated, improved, reorganised, replaced or removed as the programme evolves. Improvements are not grounds for a refund.

3. Payment, price and taxes

Payment is processed by Gumroad, Inc., which acts as merchant of record: it charges your payment method, issues the receipt and handles any sales tax, VAT, GST or equivalent due in your country. Your purchase is also subject to Gumroad’s own terms.

All prices are in US dollars unless stated otherwise and are one-time payments. Your bank or card issuer may apply currency-conversion or international fees, which are not ours and are not refundable by us.

We may change prices, package contents and promotional offers at any time. A price change never applies retroactively to a purchase already completed, and a later discount or bonus gives no right to a partial refund.

4. Access

Access is released after payment is confirmed, through the link sent by Gumroad to the email address used at checkout, and lasts twelve (12) months from the date of purchase. It is your responsibility to give a valid email address, to check your spam folder and to download the written material you wish to keep before your access expires.

Access is personal, non-transferable and granted to one named individual. It may not be shared with colleagues, staff, study groups, students or anyone else, whether or not payment is involved.

We host the course through third-party platforms. We do our best to keep it available, but we do not warrant uninterrupted or error-free access, and brief interruptions, maintenance windows or platform outages are not a breach of these terms and are not grounds for a refund. If access is lost for a prolonged period through our fault, we will extend your access period by the equivalent time — that is your sole remedy.

5. Intellectual property and permitted use

All videos, texts, images, clinical photographs, guides, rubrics, certificates, designs, trademarks and the “Merino Composite Academy” name remain our exclusive property or that of our licensors. Nothing in this agreement transfers ownership.

You receive a limited, personal, non-exclusive, non-transferable and revocable licence to view the material for your own professional development, and to print the written material for your own clinical use.

You may not, in whole or in part: record, screenshot, screen-capture, download (other than material we expressly provide as downloadable), copy, reproduce, republish, upload, post, transmit, translate, subtitle, sell, rent, share credentials for, or otherwise distribute the material; teach, present or reproduce it in your own courses, lectures, social media or commercial material; or use it to train, fine-tune, evaluate or feed any artificial-intelligence or machine-learning system.

Breach of this clause terminates your access immediately, with no refund, and entitles us to pursue every civil and criminal remedy available, including damages, injunctive relief and takedown proceedings. Course files may carry visible or invisible identifiers tying a copy to the buyer, and we use them to trace leaked material.

6. Premium case review — how it works and what it is not

Cases and questions must be submitted within three (3) months of purchase, using the procedure published in the Premium area. Unused allowances expire and are not carried over, transferred, exchanged or refunded. A case is counted when it is submitted, whether or not you act on the feedback.

Case review is educational commentary on the photographs, videos and description you choose to send. It is not a diagnosis, not a treatment plan, not a second opinion and not clinical supervision. Dr. Merino has no relationship with your patient, does not examine your patient and relies entirely on the material you provide.

Full clinical responsibility for every decision, every procedure and every outcome remains exclusively yours. You must exercise your own professional judgement and comply with the standards and regulations that apply to you.

By submitting material you confirm that you have obtained your patient’s informed consent to share it for educational purposes, that you have removed all patient-identifying information, and that you are responsible for compliance with HIPAA, the UK and EU GDPR, the Australian Privacy Act, Brazil’s LGPD or any other data-protection or professional-secrecy rule that applies to you. You indemnify us against any claim arising from material you send.

Response times we publish are targets in working days, not guarantees. Reasonable delays caused by illness, holidays, force majeure or an unusually heavy intake do not entitle you to a refund; we will complete the reviews you are entitled to.

You grant us permission to use anonymised versions of the cases you submit for teaching purposes, with no identification of you or your patient, unless you tell us in writing that you object.

7. Certificates

The Certificate of Completion is issued by the Academy and attests attendance of the programme only. It is continuing education: it carries no CE, CPD or CERP credits, is not accredited by any dental board, council or university, and confers no specialisation, qualification, licence, title or right to practise anywhere.

Presenting the certificate as a specialisation, an accreditation or a professional qualification is a misuse of our material and terminates your licence to use it.

8. No guarantee of results

Clinical cases, photographs, testimonials and comments shown on this website are individual results obtained by specific professionals and patients in specific conditions. They are illustrative only and are not a promise, guarantee or prediction that you, your work or your practice will achieve anything similar.

We make no representation whatsoever regarding income, revenue, fee levels, patient numbers, professional advancement or clinical outcome. Any arithmetic tool on this site, including the fee calculator, is an illustration of your own figures and not a projection or an earnings claim. Results depend on your skill, your hands, your market and your decisions, which are outside our control.

9. Limitation of liability

The material is provided “as is” and “as available”. To the maximum extent permitted by applicable law, we exclude all warranties not expressly stated here, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, punitive or consequential loss, nor for loss of profit, revenue, goodwill, data, patients or business, arising out of or connected with the programme, the material, the case review or this website, even if we were advised of the possibility.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or connected with your purchase is limited to the amount you actually paid us for the programme in question.

We are not liable for any clinical decision, procedure, complication, injury, malpractice claim, disciplinary proceeding or damage arising from your application, or misapplication, of anything taught. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, or for death or personal injury caused by our negligence, and nothing limits the statutory rights of a consumer under the mandatory law of their country of residence.

10. Indemnity

You agree to indemnify, defend and hold harmless the Academy, Dr. Jaqueline Amadeu Merino and anyone acting on our behalf against any claim, demand, proceeding, loss, liability, damage, cost or expense (including reasonable legal fees) arising from your use of the material, your clinical practice, your breach of these terms, your breach of any third party’s rights — including your patients’ rights — or any content you send us.

11. Conduct, support and termination

Support is provided by email at support@merinocompositeacademy.com, in English, on business days. We will not tolerate abusive, threatening, discriminatory or harassing conduct toward Dr. Merino or our team; such conduct terminates your access immediately, without refund.

We may suspend or terminate your access at any time, without refund, if you breach these terms, share your access, copy or redistribute material, initiate a fraudulent chargeback, or use the programme in a way that harms us or other students.

You may stop using the programme at any time. Termination does not affect clauses which by their nature survive it, including intellectual property, liability, indemnity and governing law.

12. Privacy, communications and changes

Our handling of personal data is described in the Privacy Policy, which forms part of these terms. By purchasing you agree to receive service messages about your purchase and occasional updates about our programmes; you may unsubscribe from marketing messages at any time.

We may amend these terms at any time by publishing an updated version on this page with a new “last updated” date. The version in force at the moment of your purchase governs that purchase. Continued use of the material after an update means you accept the updated terms for everything that follows.

13. Governing law and disputes

These terms are governed by the laws of the Federative Republic of Brazil. The courts of the State of Paraná, Brazil, have exclusive jurisdiction over any dispute, except where the mandatory consumer law of your country of residence gives you the right to bring proceedings in your own local courts, which we do not seek to remove.

Before starting any proceeding, you agree to contact us at support@merinocompositeacademy.com and to allow us thirty (30) days to resolve the matter in good faith. Most problems are solved in a single email.

If any clause is held invalid or unenforceable, it is limited or severed to the minimum extent necessary and the remaining clauses stay in force. Our failure to enforce a clause is not a waiver of it.

14. Contact

Support, refunds and legal notices: support@merinocompositeacademy.com. Case submissions and mentorship applications: merinocompositeacademy@gmail.com. WhatsApp: +55 44 99991-0598.